Cookie Policy

HOUSE OF ZALEX
Last Updated: [26/2/2026]

This Cookie Policy explains how HOUSE OF ZALEX (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website.

By continuing to browse or use our website, you agree to our use of cookies as outlined below.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website recognise your device and store certain information about your preferences or past actions.

Cookies allow us to improve your experience, remember your preferences, and understand how visitors interact with our site.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core features such as:

• Secure checkout
• Shopping cart functionality
• Account login
• Fraud prevention

Without these cookies, certain services cannot be provided.

Performance & Analytics Cookies

These cookies help us understand how visitors use our website by collecting anonymous information such as:

• Pages visited
• Time spent on site
• Traffic sources
• User behaviour patterns

We may use analytics tools such as Google Analytics to improve website performance and user experience.

Functional Cookies

These cookies remember your preferences, such as:

• Language settings
• Location preferences
• Saved login details

They enhance your personalised experience on our website.

Marketing & Advertising Cookies

These cookies are used to:

• Deliver relevant advertisements
• Measure marketing campaign performance
• Track visits across websites

We may use third-party platforms such as Meta (Facebook/Instagram), Google Ads, or similar advertising partners to show you relevant content.

These cookies are only activated with your consent.

3. Third-Party Cookies

Some cookies are placed by trusted third-party providers who assist us in:

• Processing payments
• Analysing website traffic
• Delivering marketing campaigns
• Managing email communications

These providers have their own privacy and cookie policies.

4. Managing Cookies

You can control and manage cookies in several ways:

• Adjust your browser settings to block or delete cookies
• Use our website’s cookie consent tool to customise preferences

Please note that disabling certain cookies may affect website functionality, including checkout and account access.

5. Legal Basis

Under UK GDPR and applicable data protection laws, we use:

• Essential cookies based on legitimate interest
• Analytics and marketing cookies based on your consent

You may withdraw your consent at any time by adjusting your cookie settings.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or business practices. The most recent version will always be available on our website.

Contact Us

If you have any questions about our Cookie Policy, please contact:

Email: customer@houseofzalex.com
Location: London, United Kingdom